Help topic

Messages, reviews and results

Follow-ups, campaigns, ratings and what happened after you pressed send.

• Turning automations on and off

  Five of them. Each has a switch, a timing and wording you can replace.

• When follow-up messages go out

  Hours or days later, never while somebody is still sitting there.

• Where a guest’s star rating goes

  Four and five stars go to your review page. One to three come to you.

• Reading feedback and checking your Google rating

  Private feedback comes to the Reviews page. Reading and replying to Google reviews from Margovy is coming soon.

• Reading your analytics

  Guests, emails and welcome page activity, and what a click means.

• How unsubscribes work

  One tap, immediate, and it stops messages already queued.

• Sending a campaign to a group

  Included with Max. Choose who, write it, send yourself a test, then send.

• Sending guest activity to other tools

  Included with Max. Webhooks, and how Zapier, Make and n8n fit.