Help centre
How can we help?
Setup guides, practical answers and help when something isn’t working.
Topics
Browse by topic
Getting started
Setting up for the first time, and finding your way around afterwards.
5 articlesYour guest pages
The sign-in page guests see before they connect, the welcome page after, and what you can change about each.
4 articlesThe box
The equipment, where it goes, and what to do if it stops.
4 articlesGuests can’t see the page
The most common problem with any guest Wi-Fi, and how to fix it in a minute.
4 articlesYour customer list
Seeing who has signed up, and getting the data out.
3 articlesMessages, reviews and results
Follow-ups, campaigns, ratings and what happened after you pressed send.
8 articlesBilling and account
What you pay, how to stop, and ordering QR stands.
4 articlesPrivacy and the law
What you are responsible for, and what we handle.
3 articles