One box. One cable. Twenty minutes.
Here is the whole thing, start to finish, including the parts most companies leave off the website.
What actually happens on the day
01
Before we arrive
You tell us your venue name and how you want the page to look. We configure the box before it is sent out. There is nothing for you to set up and nothing to download.
02
One cable
The box goes between your router and whatever gives you Wi-Fi. If your Wi-Fi comes out of the router itself, that is one cable. If you have separate access points around the building, we move the cable that feeds them.
03
Your existing Wi-Fi keeps working
Your access points stay where they are, so coverage is unchanged throughout the building. Margovy does not replace your Wi-Fi. It sits in front of it so your page can be shown.
04
Tills and card machines stay put
Tills and card terminals stay on your original router, on their own network, with none of our equipment between them and the internet. Guests are kept separate. If our box lost power overnight, your card terminal would be unaffected.
05
We test it in front of you
We test it on your phone and on ours. We then disconnect the box and demonstrate that your internet is unaffected, so you have seen the worst case before relying on it.
What your guest sees
Two ways in, both ending in the same place.
They scan the code on the table
- 1Camera picks up the code on the table
- 2Their phone offers to join your Wi-Fi. One tap
- 3Your page opens on its own
- 4Email, tick a box if they want to, done
They pick your Wi-Fi from the list
- 1They open Wi-Fi settings like they always would
- 2Tap your network. No password to ask a member of staff for
- 3Your page opens on its own
- 4Email, tick a box if they want to, done
Nobody types a password and nobody has to ask a member of staff for one. And whether or not they tick anything, they get online. Holding the Wi-Fi back until someone agrees to marketing is against the rules, and it would be a miserable way to treat a customer anyway.
Then what
Their details land in your dashboard
Name, email, mobile if you asked for it, the time they connected and whether they have been in before. Organised, searchable, and downloadable as a spreadsheet.
They get a message the next morning
Not while they are still sitting there. A thank-you the following day reads like a considerate business. The same message ninety seconds after they connect reads like a machine.
A review invitation, once they are home
Everyone who opted in gets asked, whatever they thought of the place. Sending the happy ones to Google and the unhappy ones to a private form is against Google's rules, so we do not do it.
Offers to lapsed customers
Pick a group, for example everyone who has not visited for a month, and send them an offer. Set it once and it keeps running.
Getting rid of it takes thirty seconds
Move one cable back to where it was. That is the entire removal process. No engineer, no reset, no settings to undo, because we never changed any.
Switching it off in the dashboard is even simpler and does not touch the wiring at all: your page stops appearing and guests carry on connecting as normal. Same if a payment fails, same if we suspend the account, same if our servers go down.
We would rather tell you how to remove us on the website than have you find out you cannot.
Two things we are upfront about
One box covers one area properly
A single room is straightforward. A venue on several floors, or with outdoor space, leans on the Wi-Fi points you already have. That is usually fine and occasionally needs a second box. We will tell you which before you have paid.
We’re new, so we won’t quote figures
Most guest Wi-Fi companies put an opt-in percentage on their homepage. We haven’t got a year of real numbers yet, so you won’t find one here. When we have, we’ll publish it.