Getting started

What is in Settings

Five tabs: Your equipment, Guest Wi-Fi, QR code, Plan and billing, and Account.

Settings, showing the tabs across the top.
Settings, showing the tabs across the top.

Settings opens on the first tab. The five across the top are:

Your equipment. Your preconfigured box: see whether it is assigned and reporting and when it last did. Founder/support handles assignment, replacement and any re-enrolment; do not release or pair a box as an ordinary setup step. Also who provides your internet, your venue size, and your Wi-Fi page address, which locks once you are live.

Guest Wi-Fi. The name and password of the guest network your customers join. There is a tick box for "My guest Wi-Fi has no password" if you run it open. Saving here changes what we store and hand out to guests. It never reaches into your router and changes anything.

QR code. Your code, on screen, with Download for printing and Check the code works. It downloads as an SVG at its real print size, so it stays sharp however large you print it.

Plan and billing. Which plan you are on and what it costs, with a switch to any of the three. Monthly or yearly. Update card or see invoices, which opens a secure page run by Stripe. And Cancel subscription, which is one click.

Account. The email address you are signed in with. There is no password, because you sign in with Google or with a link we email you. Name, business address and extra staff logins are not built yet, and the page says so.

If you bookmarked the old separate pages for setup, guest Wi-Fi or your QR code, those bookmarks still work. They now land on the matching tab here.

More in getting started

If this did not solve it

Send us a message. Tell us the venue name and what you were doing when it went wrong, and a person will reply.