Getting started
Finding your way around the dashboard
Everything is in the sidebar, grouped by what you want to do.
The sidebar is the whole product. On a phone or a small laptop it hides behind the menu button at the top.
Run your guest Wi-Fi:
Overview. A seven-day snapshot of sign-ins, customers and reviews, quick links to every part of the dashboard, and a link to the switch that turns Margovy on or off.
Wi-Fi sign-in page. The page guests see before they connect: layout, design, logo, colours, wording and the questions you ask.
Welcome page. The page they land on once they are online, where you point them at your menu, your bookings or your socials.
Integrations. Webhooks, and how to connect Zapier, Make or n8n. Webhooks come with Max.
Understand your guests:
Customers. Everyone who has signed up, with search, Export and Import contacts.
Customer groups. Saved groups of customers to send to. Included with Max.
Analytics. Guests, emails and welcome page activity over the dates you pick.
Bring guests back:
Campaigns. One-off emails and texts to a group you choose. Included with Max.
Automations. The five follow-up messages, and the switch for each. Grow has two of them.
Reviews. Private feedback, your Google rating and nearby competitors. Included with Plus and Max.
Supplies and settings:
Order acrylic QR stands and Your orders. Design a stand, buy a pack, and see everything you have ordered.
Venue settings. Your box and Wi-Fi, your QR code, your venue, privacy and your account.
Plan and billing. Your plan, your card, your invoices and the way to cancel.
At the bottom of the sidebar are Help, which is this, and Sign out. There is also a chat button in the bottom corner of every page. That is our support assistant. It can see whether your box is reporting and how your account is set, so it usually knows the answer before you have finished asking.
If this did not solve it
Send us a message. Tell us the venue name and what you were doing when it went wrong, and a person will reply.