Downloading and importing your customer list

The Export button sits at the top right of the Customers page. It appears once you have at least one sign-up.

You get a CSV, which opens in Excel, Numbers or Google Sheets. The columns are email, name, first seen, last seen, visits, email marketing and SMS marketing.

It is yours. Download it as often as you like, on every plan, and take it with you if you ever leave.

If you load it into another marketing tool, only message the people who ticked the box. The two marketing columns tell you which ones those are.

What is not in it, because we never collect it: how long anyone stayed connected, what device they used, or anything about what they spent.

Bringing a list in. Import contacts, next to Export, loads a spreadsheet of customers you already have. A file of email addresses is not proof that anyone agreed to marketing, so imported contacts arrive without any marketing permission unless you tell us where it came from, and they are left out of campaigns and follow-up emails until then.