What guests are asked for
First name, email and mobile. Only the email is compulsory.
Every guest sees the same three boxes, in this order:
First name. They can leave it blank. It costs nothing to ask and it makes later messages read less like spam.
Email address. The only one they have to fill in.
Mobile number. Labelled "optional" on the page itself, so nobody feels pressed into it.
Then the consent tick boxes, which are separate. See the next article.
You cannot currently change which boxes appear. There is no field picker in the dashboard. If asking for a mobile number is wrong for your trade, or you would rather have a surname, tell us from the contact page. We hold this setting per venue and have simply not put a control on it yet, so we can change yours by hand in the meantime.
More in your page
If this did not solve it
Send us a message. Tell us the venue name and what you were doing when it went wrong, and a person will reply.