How the consent boxes work

Email and text consent are asked for separately, because bundling them together is not valid consent under UK rules. The text box only appears on Max, and only when your form asks for a mobile number.

Neither box is ever pre-ticked. Consent has to be an active choice, and a pre-ticked box is not one.

A guest who ticks nothing still gets the Wi-Fi. Making internet access conditional on agreeing to marketing breaks PECR, and it is a poor way to treat a customer besides. This is not configurable, by you or by us.

The wording is shown on the Wi-Fi sign-in page under the Consent tab, but it is read-only. It is set for legal reasons and there is no way to edit it, which is deliberate: the exact words are what you would rely on if anybody ever queried it.

We store the wording each person was shown, its version, the date and the time. Open anyone in Customers and expand "Show exact wording and version" to see precisely what they agreed to.