margovy
Guests can’t see the page

A guest says the Wi-Fi is slow

Almost never the box. Check your broadband first.

The box passes traffic through. It does not compress, throttle or inspect anything, and on a normal venue connection it is not the limiting factor.

1

Run a speed test on a device on your own network, not the guest one. If that is slow too, it is your broadband.

2

Check how many people are connected. Twenty phones streaming on a connection sold for a family home will be slow whatever equipment is in the middle.

3

If your Wi-Fi coverage was poor in that corner before we arrived, it still will be. We do not change your coverage.

If your own network is fast and the guest network is not, tell us, because that is worth investigating.

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If this did not solve it

Email hello@margovy.com. Tell us the venue name and what you were doing when it went wrong, and a person will reply.